After-sales Service Mini Program

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After-sales Service Mini Program

After-sales Service QR Code

Technical Support

7×24 phone and email technical support, professional team rapid response

Installation & Commissioning

Professional engineers for on-site installation, debugging and operator training

Repair & Maintenance

Regular maintenance to extend instrument lifespan

Training Service

Professional instrument operation and maintenance training

Downloads

Product Selection Guide

PDF | 2.5MB

Operation Manual

View online or scan for access

Service Center

Application Cases

View detailed application cases

View Cases

FAQ

How to choose the right sample preparation equipment?

Choose based on your sample type, detection target, sensitivity requirements and other factors. Our technical team can provide professional advice.

How often does the instrument need maintenance?

We recommend comprehensive maintenance every six months, with attention to cleaning and inspection during daily use.

What does after-sales service include?

Includes free installation and commissioning, operation training, technical consultation, regular follow-up visits, and repair services.